Terms and Conditions

Welcome to threeonecoffee.com. Three One Coffee Engineering Private Limited and/or its affiliates provide website features and other products and services to you when you visit or shop at threeonecoffee.com, use Three One Coffee Engineering products or services, or use software provided by Three One Coffee Engineering Pvt. Ltd. in connection with any of the foregoing.

Three One Coffee Engineering Pvt. Ltd. provides the Services subject to the following conditions. This user agreement (“Terms and Conditions” or “T&C” or “Terms” or “Agreement”) is between you (“you” or “End User” or “your” or “Buyer” or “Customer” or “Registered User”) and Three One Coffee Engineering Pvt. Ltd. (“Company” or “us” or “we” or “threeonecoffee.com”). This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Notwithstanding anything contained or said in any other document, if there is a conflict between the terms mentioned herein below and any other document, the terms contained in the present T&C shall alone prevail for the usage of the Site.

INTRODUCTION

The domain name threeonecoffee.com is registered in the name of Three One Coffee Engineering, a Company registered under, “ Three One Coffee Engineering Pvt. Ltd.” registered office at “Unit no. 356, 3rd Floor, A – Z Industrial Estate, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra - 400013. India”.

RIGHT TO CHANGE

Three One Coffee Engineering Pvt. Ltd. reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Web Site.

PRIVACY

We view the protection of your privacy as an important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures by the Information Technology Act 2000 and Rules there under. If you object to our current Privacy Policy and your information being transferred or used in this way, please do not use the Website.

ELECTRONIC COMMUNICATIONS

When you use any of our Services or send e-mails to us, you are communicating with us electronically. You by using our services consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through other Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. The legal requirements would conform with the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the Information Technology Act, 2000.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Three One Coffee Engineering Pvt. Ltd. owns all Intellectual Property Rights to and into the Website, including, without limitation, any rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce, or distribute any content from the Website belonging to Three One Coffee Engineering Pvt. Ltd. without obtaining authorization from it.

User shall not upload post or otherwise make available on the Site any material protected by copyright, trademark, or other proprietary right without the express permission of the owner of the copyright, trademark, or other proprietary right. Three One Coffee Engineering Pvt. Ltd. does not have any express burden or responsibility to provide the Users with indications, markings, or anything else that may aid the User in determining whether the material in question is copyrighted or trademarked. User shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of the Site, the User warrants that the owner of such material has expressly granted Three One Coffee Engineering Pvt. Ltd. the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. User also permits any other end user to access, view, store or reproduce the material for that end user’s personal use. User hereby grants Three One Coffee Engineering Pvt. Ltd., the right to edit, copy, publish and distribute any material made available on the Site by the User. The foregoing provisions of Section 25 apply equally to and are for the benefit of Three One Coffee Engineering Pvt. Ltd., its subsidiaries, affiliates and its third-party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its behalf.

TRADEMARKS

The Site contains copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of Three One Coffee Engineering Pvt. Ltd. protected by copyright as a collective work under the applicable copyright laws. Three One Coffee Engineering Pvt. Ltd. owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as in the content original to it. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Users may download/print/save copyrighted material for the User’s personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material without the express permission of Three One Coffee Engineering Pvt. Ltd. and the copyright owner is permitted.

If copying, redistribution, or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. The User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the Site or a website otherwise owned or operated in conjunction with Three One Coffee Engineering Pvt. Ltd. shall not be deemed to be in the public domain but rather the exclusive property of Three One Coffee Engineering Pvt. Ltd. unless such site is under license from the trademark owner thereof in which case such license is for the exclusive benefit and use of Three One Coffee Engineering Pvt. Ltd. unless otherwise stated.

INTELLECTUAL PROPERTY RIGHTS COMPLAINTS

Three One Coffee Engineering Pvt. Ltd. respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes any Intellectual Property Rights infringement, please address a complaint to ‘Customer Care’ by way of an email as provided herein below.

USER RESPONSIBILITY AND REGISTRATION OBLIGATIONS

If you use the Website as a Registered User, you agree that you are competent to contract within the meaning of the Indian Contract Act, of 1872. Three One Coffee Engineering Pvt. Ltd. reserves the right to terminate your membership and refuse to provide you with access to the Website if it is brought to its notice or if it is discovered that you are under the age of 18 years. You are solely responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter-alia, to provide true, accurate, current, and complete information about yourself as prompted by the Website registration form or provided by You as a Visitor or user of a third-party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not by the User Agreement, Three One Coffee Engineering Pvt. Ltd. has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.

As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences. Please see our Privacy Policy for details. The offers made in any promotional messages sent via emails/SMS/MMS shall be subject to change at the sole discretion of Three One Coffee Engineering Pvt. Ltd. and Three One Coffee Engineering Pvt. Ltd. owes no responsibility to provide you with any information regarding such change.

You undertake not to host, display, upload, modify, publish, transmit, update, or share any information that is contained on the website that:

belongs to another person and to which you does not have any right to; is grossly harmful, harassing, blasphemous; defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent, trademark, copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation. In case it is found that you violate these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and Three One Coffee Engineering Pvt. Ltd. shall in no manner be held responsible for the same.

In case it is found that you violate these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and Three One Coffee Engineering Pvt. Ltd. shall in no manner be held responsible for the same.

PRODUCT DESCRIPTIONS

Products displayed on Three One Coffee Engineering Pvt. Ltd. attempts to be as accurate as possible. However, Three One Coffee Engineering Pvt. Ltd. does not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free. If a product offered by Three One Coffee Engineering Pvt. Ltd. is not as described, your sole remedy is to contact Three One Coffee Engineering Pvt. Ltd. within 48 hours of receipt and Three One Coffee Engineering Pvt. Ltd. reserves the right to provide a solution at its discretion. Three One Coffee Engineering Pvt. Ltd. is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.

PRODUCT COMPLIANCE

Products displayed on the Three One Coffee Engineering Pvt. Ltd. website are manufactured/ procured as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.

PRODUCT PRICING DISCLAIMER

The prices displayed on our website may differ from prices that are available in other channels. Further, the prices displayed in our catalogues are quotes which may vary from country to country for the same product. Prices shown on the website for India are subject to change without prior notice. These prices only reflect the MRP and do not include shipping and taxes which may be extra as applicable.

INACCURACY DISCLAIMER

From time to time there may be information on our website or in our catalogue that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Three One Coffee Engineering Pvt. Ltd. reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

WARRANTIES & LIABILITY

All information, content, materials, products (including software) and other services included on or otherwise made available to you by Three One Coffee Engineering Pvt. Ltd. are provided on an AS IS and AS AVAILABLE basis, unless otherwise specified in writing. Three One Coffee Engineering Pvt. Ltd. makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through Three One Coffee Engineering Pvt. Ltd. unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.

Three One Coffee Engineering Pvt. Ltd. does not warrant that this Website will be constantly available, or available at all or that any information on this Website is complete, true, accurate or non-misleading.

We will not be liable to You in any way or relation to the Contents of, or use of, or otherwise in connection with, the Website. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, and that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that Three One Coffee Engineering Pvt. Ltd. shall not be liable for any damages of any kind related to your use of this Website.

Three One Coffee Engineering Pvt. Ltd. shall make all endeavours to protect its websites from any viruses or other illegal use of its website. However, we do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on the Website constitutes or is meant to constitute, advice of any kind.

INDEMNITY

You agree to indemnify and shall not hold Three One Coffee Engineering Pvt. Ltd. (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) for any claim or demand, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party or any damage to life and/or property caused by the products delivered.

BREACH

In the event you are found to be in breach of the Terms of Use or Privacy Policy or other rules and policies or if we are unable to verify or authenticate any information you provide or if it is believed that your actions may cause legal liability for you, other users or us, without limiting to the present, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website. Any user that has been suspended or blocked may not register or attempt to register with us or use the Website in any manner whatsoever until such time that we reinstate such user.

Notwithstanding the foregoing, if you breach the Terms of Use or Privacy Policy or other rules and policies, we reserve the right to recover any amounts due and owing by you to us and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.

Any breach of any applicable local laws of that territory shall also result in, without prior notice immediately limiting your activity, removing your information, temporarily/indefinitely suspending, or terminating or blocking your membership, and/or refusing to provide you with access to this Website.

SEVERABILITY

We reserve the right to make changes to our site, policies, Service Terms, and Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
WAIVER

The failure by Three One Coffee Engineering Pvt. Ltd. to enforce at any time or for any period any one or more of the terms or conditions of the Agreement shall not be a waiver by Three One Coffee Engineering Pvt. Ltd. of them or of the right any time after enforcing all Terms and Conditions of this agreement.

FORCE MAJEURE

Failure on the part of Three One Coffee Engineering Pvt. Ltd. to perform any of its obligations and the non-furnishing of the Service), shall not entitle you to raise any claim against Three One Coffee Engineering Pvt. Ltd. or be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through force Majeure the fulfilment by either party of any obligation outlined in this Agreement will be delayed, the period of such delay will not be counted on in computing periods prescribed by this Agreement. Force Majeure will include any war, civil commotion, strike, governmental action, lockout, accident, epidemic or any other event of any nature or kind whatsoever beyond the control of Three One Coffee Engineering Pvt. Ltd. that directly or indirectly hinders or prevents Three One Coffee Engineering Pvt. Ltd. from commencing or proceeding with consummation of the transactions contemplated hereby. You expressly agree that lack of funds shall not in any event constitute or be considered an event of Force Majeure.

DISPUTE RESOLUTION

This agreement shall be construed and the legal relations between YOU and Three One Coffee Engineering Pvt. Ltd. hereto shall be determined and governed according to the laws of India. If any dispute arises between You and Three One Coffee Engineering Pvt. Ltd. regarding Your use of the Website or Your dealing with Three One Coffee Engineering Pvt. Ltd. about any activity on the Website, in connection with the validity, interpretation, implementation or breach of any provision of the Terms & Conditions and/or Privacy Policy including but not limited to the rules and policies contained herein, the dispute shall be subject to the exclusive jurisdiction to the Courts of Maharashtra.

Your obligations to pay the Payment Fees shall not be suspended during the pendency of such proceedings.

GRIEVANCE

Any grievances you have by way of use of the website can be addressed to ‘Customer Care’ by way of email to info@threeonecoffee.com 

The ‘Customer Care’ shall thereafter consider the same and respond within one month of the date of such complaint/ grievance.

GOVERNING LAW

These Terms and Conditions or the documents of third-party payment channels shall be governed and construed by the laws of India.

This document is an electronic record in terms of the Information Technology Act, 2000 and the amended provisions about electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.